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WBDScreeners Support is available Monday through Friday 8am- 6pm PT. 

Showing articles from WBD Screeners tag

WBD Screeners Desktop App for Mac

To install the WBD Screeners app on Mac (desktop), your system must meet the minimum OS requirements of 12.0 or later. If your Mac system meets the minimum OS requirements, downloading the WBD Screeners app is quick and easy! HOW TO DOWNLOAD: * Navigate to the WBD Screeners site and click on the  DOWNLOAD …

WBD Screeners App for PC (Windows)

To Download WBD Screeners App on Windows: * Visit  WBD Screeners  site and select the Windows icon to begin the download. * Follow install directions once you click the Windows icon. You may see a pop under window appear which will reveal the download process/progress.   *note: you may want to disable anti-virus …

WBD Screeners App for Roku

To install the WBD Screeners App on Roku: * Using your roku remote, navigate to the 'Search' or 'Streaming Channels' tab and search for  WBD Screeners.  If you have a voice activated Roku remote, you can press and hold the   icon while saying WBD SCREENERS. * Click on the Icon for WBD Screeners . Press 'Add C…

I do not see titles/videos via WBD Screeners

If you have been granted access to screeners and upon log in you are are greeted with a White screen or an error message, please reach out to our Press Support team for assistance: [email protected]

Why are there missing titles on WBD Screeners or WBTVD?

Although WBD Screeners and WBTVD access is available to WBD employees, it is primarily geared for  Business-to-Business (B2B) clients which include international media outlets,  partners and internal sales & marketing teams. Titles are added to the site based on potential sales or business needs. For this reason,…

Why does my name and email appear on all content I watch?

As an anti-piracy measure all content served by wbtvd.com including the WBD Screeners app ( WBTV Distribution App and Digital Sales Kit App) has been watermarked with your name, email, and other unique identifiers.  This process is called "Watermarking" . We use several anti-piracy measures in all of the con…

How do I submit a feature request or a suggestion?

Our goal is to make the WBD Screeners app as user-friendly as possible. If you have a suggestion, a complaint, a bug, a feature request or any other comment, please open a support ticket and choose the appropriate category.  Submitting a request is the quickest way to get support of any kind. We look forward to he…

What languages do WBD Screeners and WBTVD.com support?

Currently the WBD Screeners app and WBTVD.com interface is available in English.  Subtitles are added as they become available or upon business need. If you are interested in requesting additional languages please submit a ticket for a "Feature Request". Your feedback will be shared with our product development te…

How do I connect using Chromecast?

Chromecast gives you the ability to control  WBD Screeners  from your Android or Apple mobile device. Setting up Chromecast (device plugs into TV): Plug in the Chromecast to your Television. Connect your mobile device/tablet to the same Wi-Fi network as your Chromecast device. Open the Google Home app and set…

How do I reset my password?

WBTVD CLIENTS (B2B): If you are a B2B client (business to business) it is very easy to reset your password.  Click the " Forgot Password " link on login page of the WBD Screeners app (WBTVD) or on our B2B site, WBTVD.com . WBD Employees: As an Internal/Employee, please note: password resets cannot be …

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