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Showing articles from Playback Issues tag

How do I connect using Chromecast?

Chromecast gives you the ability to control the **WMScreeners** application from your Android or Apple mobile device. _**Setting up Chromecast (device plugs into TV):**_ Plug in the Chromecast to your Television. Connect your mobile device/tablet to the same Wi-Fi network as your Chromecast device. Open the Google…

Playback Issues (Video Won't Play or Quality is poor)

To help us troubleshoot please consider the following items before submitting a ticket: ****App Streaming Settings **- **We want to be conscious of user's data plans and that means by default we restrict streaming and download to WIFI only and we warn you when you are using "cellular" data only. Both of these setting…

Where do I download the WBD Screeners app?

To install the app, search your device's app store for 'WBD Screeners': * **macOS** 12.0 or later- Available in the Apple App Store * **iOS (iPhone & iPad)** - Available in the Apple App Store * **Android (Phone & Tablet)** - Available in the Google Play Store * **tvOS (Apple TV Gen 4 and newer)** - Available…

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