As a security precaution, multiple failed login attempts will result in your account being temporarily locked. If you receive an email regarding your account being temporarily locked or you are experiencing troubles logging into the site, please reach out to our Accounts Servicing Team at: [[email protected]][1] f…
Although the WM Screeners app (WBTVD) is available to WM employees, it is primarily geared toward **Business-to-Business (B2B) **clients which include media outlets and partners around the world, in addition to internal sales & marketing teams. Titles are added based on potential sales or business needs. For this reas…
**Default Download License Period** The default license for downloaded content is two weeks and is not view- limited in any way. That means you can watch the content as many times as you like. If you are offline for longer than two weeks you will be presented with a notification letting you know that the content is n…
Our goal is to make the WM Screeners app as user-friendly as possible. If you have a suggestion, a complaint, a bug, a feature request or any other comment, please open a support ticket and choose the appropriate category. Submitting a request is the quickest way to get support of any kind. We look forward to hearing…
If you see a small white rectangle with the letters "SD" in the upper left of the frame while streaming content on any of the WBTVD portals or apps it means that this content is only available in a lower resolution and not in HD or multiple bit rates. We are actively working to replace all "SD" streams with "HD" versi…
The WM Screeners App offers access to films once they are available in theaters however please note: there may be instances where digital release on the WM Screeners App is delayed per the direction of theatrical, WB Content Security and Anti-Piracy teams. To stay updated, you are welcome to favorite the title within …
As an anti-piracy measure all content served by _wbtvd.com_ including the WM Screeners app (_WBTV Distribution App_ and _Digital Sales Kit App)_ has been watermarked with your name, email, and other unique identifiers. This process is called **"Watermarking"**. We use several anti-piracy measures in all of the conten…
Chromecast gives you the ability to control the **WMScreeners** application from your Android or Apple mobile device. _**Setting up Chromecast (device plugs into TV):**_ Plug in the Chromecast to your Television. Connect your mobile device/tablet to the same Wi-Fi network as your Chromecast device. Open the Google…
Currently the WM Screeners app (WBTVD) interface is only available in English. We also do not currently support subtitles. We have talked about adding localization to the interface as well as support for subtitles but neither of these features are currently in the backlog for development. If you are interested in req…
To help us troubleshoot please consider the following items before submitting a ticket: ****App Streaming Settings **- **We want to be conscious of user's data plans and that means by default we restrict streaming and download to WIFI only and we warn you when you are using "cellular" data only. Both of these setting…