Yes! There are actually two screeners apps at Warner Bros. and this leads to some confusion.
The Television Distribution app (our app) is called the "WBTVD Screeners App" and is geared toward Business-to-Business (B2B) users which include media outlets and partners around the world in addition to internal sales & marketing teams. The other app is the "WB Screeners App" which is built by the WB Technology Group.
If you are having issues of any kind and are seeking support please make sure you are using the correct app. The easiest way to do this is to refer to the app icons (see below).
The WBTVD Screeners App web page is located here: www.GetTheTVApp.com
The WB Screeners web page is located here: https://screeners.warnerbros.com
So...if you are looking for support on the WBTVD Screeners App then you are in the right place.
If you are looking for support for the WB Screeners App please visit their splash page.